Privacy Policy

This Privacy Policy explains how Relatoria collects, uses, stores, and shares personal information when you use relatoria.com, the Relatoria web app, and related services.

Relatoria is the controller of the personal information described in this policy. You can contact us at contact@relatoria.com.

Depending on how you use the service, we may collect account and profile information, authentication and security information, subscription and billing information, and the training, progress, settings, and usage information needed to operate the service and display your training history.

We collect information directly from you, automatically when you use the service, and from third-party providers you choose to connect, such as authentication, billing, and email services.

We may also collect communications you send to us and technical information such as browser and device details, IP address, timestamps, and diagnostic data.

We use browser storage, including session and authentication cookies, to support login sessions, saved settings and progress, preferences, and cached content.

We use personal information to provide, operate, maintain, secure, and improve the service. This includes creating and managing accounts, authenticating users, saving progress and settings, processing subscriptions and billing, responding to support and service communications, preventing fraud or misuse, complying with law, and enforcing our Terms.

We may share personal information with service providers that support hosting, infrastructure, authentication, payments, subscriptions, email, and communications.

We may also disclose information to professional advisors, regulators, law enforcement, or other parties where required by law or reasonably necessary to protect rights, safety, or the service, and to a buyer, successor, or affiliate in connection with a corporate transaction such as a merger, financing, reorganization, or sale of assets.

We do not sell personal information, and we do not share personal information for cross-context behavioral advertising.

If data-protection laws such as the GDPR apply to you, we generally process personal information where it is necessary to perform our contract with you, pursue legitimate interests such as service operations, improvement, security, and fraud prevention, comply with legal obligations, or rely on consent where a feature depends on your choice.

Relatoria and its service providers may process information in countries outside your own. Where required, we rely on appropriate safeguards for international transfers.

We retain personal information for as long as reasonably necessary to provide the service, maintain security, comply with legal obligations, resolve disputes, and enforce agreements.

Retention periods may vary depending on the type of information, the feature involved, applicable legal requirements, and whether you request deletion.

Information stored in your browser may remain there until you clear it from your device.

Depending on where you live, you may have rights to access, correct, delete, export, restrict, or object to certain uses of your personal information. You may also have the right to lodge a complaint with a supervisory authority or regulator.

To make a privacy request, email contact@relatoria.com. We may ask for information needed to verify your identity and protect account security.

Because we do not sell personal information or use it for cross-context behavioral advertising, we do not respond to Do Not Track signals.

Relatoria is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

If you believe a child under 13 has provided personal information to us, contact contact@relatoria.com.

We may update this Privacy Policy from time to time. If we make material changes, we will update the date at the top of this page and may provide additional notice where required.

Questions, privacy requests, or concerns can be sent to contact@relatoria.com.